The privacy of our clients, employees, and staffing representatives is important to ECTS Inc. and the purpose of this policy is to inform you what personal information we collect, how we use it, what may be disclosed to others, how long we keep it, and how you can request access to your personal information or obtain more information about ECTS Inc's. privacy policies.
Personal Information:
Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business fax number.
Please Note: Identify and Assess Candidates Names, addresses, and telephone numbers listed in the telephone or other directories are not considered to be personal information.
Accountability:
We are responsible for protecting personal information in our control. We have designated our President to be accountable for our compliance with this policy and the privacy legislation. If you wish to contact our President you may do so by one of the following methods:
Phone: (905) 277-3356
Mail: 33 City Centre Dr., Suite 601
Mississauga, ON L5B 2N5
Personal Information Collected:
We collect appropriate and pertinent personal information whenever you engage in one or more of the following with ECTS Inc. directly or through our clients or staffing services representatives. Personal information may be collected verbally or non-verbally, through the following methods:
1) Application for employment
2) Inquiry regarding employment availability
3) Contact with any of our recruitment staff
4) Any communication/conversations where information is offered. Personal information may include one, some, or all of the following information about you:
a) Name, address, and telephone number
b) Personal facsimile number and email address
c) Occupation (current and past)
d) Work history
e) Pay history
f) Language preference
g) Date of birth (we only require to know if you are over 18 and under 65 for purposes of Canada Pension) or actual date of birth for benefits purposes or if requested by WCB in the event of a work place injury
h) Social insurance number, work permit number, and other identification
i) Banking information for direct deposit
j) Driver’s license number or other photo identification
k) Marital status only if needed for benefits application
l) Personal emergency contact information
m) Hours worked
n) Physical limitations and capabilities for job offered
o) Credentials to support training and/or education
Please Note: Follow Up Social Insurance Number and/or work permit number is required by law at time of hire.
Safeguarding Personal Information:
We use your personal information for the purposes listed below. Access to your personal information is restricted to our recruitment staff who need access to perform their work.
Use of Personal Information:
Your personal information may be used for one of more of the following reasons related to providing customer service to you:
a) provide employment services including references and employment confirmation
b) obtain personal benefits
c) provide referral to clients
d) process payment by cheque or direct deposit
e) provide updates and information regarding services
f) follow-up to obtain your feedback on our level of service
Disclosing or Sharing Personal Information:
We do not sell your personal information to any outside source. We may be required to share some of or all of your personal information with third party service providers including the following:
a) prospective and existing clients
b) financial institutions (re: direct deposit)
c) insurance companies (re: benefits)
d) recruitment staff (re: quality assessment and risk management)
e) our claims management company
Please Note: We may also disclose your personal information when we are required or permitted to do so by law – Canada Customs, WCB, Courts, and other government agencies.
Retention and Disposition of Personal Information:
We retain your personal information for the time that we believe you are referable for employment. When there are legal requirements related to the retention period of personal information, we will comply with those requirements. Personal information will be safeguarded against unauthorized access to avoid misuse and fraudulent use. Personal information will be disposed after the appropriate retention period using approved methods including electronic file deletion and paper shredding.
Your Rights to Limit Use of Personal Information:
The personal information that we collect is necessary to provide you with services related to your qualification, placement and ongoing employment. Personal information is also used to build and maintain our relationship with you to serve you better.
Questions and Concerns:
Please contact our President, who is also our privacy officer if you have any questions or concerns about this privacy policy or about the collection, use and disclosure of your personal information to ECTS Inc.